joinine 9 Terms and Conditions
Please read all the terms below carefully before using this platform. By opening an account or using any service on the site, you are considered to have accepted these terms.
These terms and conditions ("Terms") govern the use of the joinine 9 platform and all its services. By registering as a member or using any service, you are giving your full consent to these Terms. If you object to any term, please do not use the site.
Table of Contents
- 1. Definitions and Interpretation
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Limitation of Liability
- 9. Intellectual Property
- 10. Changes to Terms
- 11. Account Suspension and Termination
- 12. Applicable Law
Definitions and Interpretation
The following terms used throughout these conditions carry specific meanings, which apply consistently across the entire document.
"Platform" or "Site"
The joinine 9 website, mobile application, and all associated digital channels through which casino games, sports betting, and other entertainment services are provided.
"Member" or "User"
Any person who has opened a valid account on the joinine 9 platform and/or is using any service on the site.
"Real Money"
Actual funds deposited into a member's wallet, transferred directly via bKash, Nagad, Rocket, Upay, or bank transfer.
"Bonus Funds"
Any promotional credit granted by joinine 9, which cannot be withdrawn before the wagering requirements are met.
"Wagering Requirement"
The amount a member must wager before bonus winnings can be withdrawn — for example, a 15x wagering requirement means the bonus amount must be bet 15 times.
"Net Loss"
The negative difference remaining after subtracting total winnings from total losses over a given period, used in calculating VIP cashback.
Eligibility and Registration
To open an account and use services on joinine 9, a person must meet all the conditions below. If these conditions are not met, any use of the platform's services will automatically be considered unauthorised.
Age Requirement
All services on joinine 9 are for persons aged 21 or above only. The correct date of birth must be provided when opening an account. joinine 9 may request a government-issued ID at any time to verify age. Operating an account on behalf of a minor is strictly prohibited.
Registration Requirements
- Each member may open only one account. If a single person holds multiple accounts, all of them will be closed.
- The name, address, mobile number, and date of birth provided at registration must be accurate.
- An active mobile number is required for registration — the number will be confirmed via OTP verification.
- If account details need to be changed, the support team must be contacted.
- Accounts may not be operated in the name of a third party.
KYC Verification Process
A member may be asked to complete identity verification (Know Your Customer) before making a deposit, withdrawal, or bonus claim, or at any time at joinine 9's discretion. This may require submitting a copy of a national ID, passport, or driving licence, along with proof of address. Withdrawals may be held until verification is complete.
Account Management
The responsibility for maintaining an active account rests entirely with the member. Following the guidelines below will help keep the account secure.
Password and Security
It is the member's responsibility to keep login credentials — username and password — completely confidential. This information must not be shared with any third party. If unauthorised access to the account is suspected, the joinine 9 support team must be notified immediately. joinine 9 will not be responsible for any loss resulting from a member sharing their own login details.
Inactive Accounts
If there is no login or financial transaction for 180 consecutive days, the account may be marked as inactive. The balance in an inactive account will be retained, but any unclaimed bonuses will be cancelled. Contact the support team to reactivate the account.
Voluntary Account Closure
A member may close their account at their own choice. To do so, the support team must be contacted. It is advisable to withdraw any existing balance before closure. Self-exclusion and break options are described in detail in the Responsible Gaming guidelines.
Deposits and Withdrawals
joinine 9 uses mobile financial services and bank transfers common in Bangladesh for all financial transactions. All transactions are carried out in Taka (৳).
Deposit Rules
- Minimum deposit amount is ৳300 (per method).
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- The details provided at the time of deposit must match the member's own account.
- Using a third party's payment method is prohibited.
- Deposited funds are generally credited quickly, though delays may occur due to network issues.
Withdrawal Rules
- Minimum withdrawal amount is ৳1,000.
- Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Withdrawals are generally processed within 10–45 minutes.
- Withdrawals may be held if KYC verification has not been completed.
- Please request withdrawals only through the same method you used to deposit.
If a transaction is suspected of involving fraud, money laundering, or any other unlawful purpose, joinine 9 reserves the right to hold the withdrawal and conduct an investigation. Relevant authorities may be notified if necessary.
Bonuses and Promotions
joinine 9 offers various promotional offers from time to time. By accepting these offers, a member is considered to have agreed to the terms below.
Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to ৳10,000. The bonus amount must be wagered 15 times before bonus winnings can be withdrawn. Example: depositing ৳1,000 gives ৳1,200 bonus, making a total balance of ৳2,200; to meet the wagering requirement, ৳1,200 × 15 = ৳18,000 must be wagered.
General Bonus Terms
- A bonus is never direct cash — it cannot be withdrawn before the wagering requirement is met.
- A promotion applies only once per member, per household, per device, or per IP address.
- Specific game restrictions may apply when fulfilling the wagering requirement.
- If bonus abuse is suspected, joinine 9 may cancel the bonus and suspend the account.
- joinine 9 reserves the right to change, suspend, or cancel any promotion.
Weekly and Special Offers
The general bonus terms also apply to weekly reload rewards, slots festival bonuses, birthday gifts, referral bonuses, cricket deposit offers, and other promotions. Each offer has its own wagering multiplier and maximum limit, which are detailed on the relevant offer page.
Gaming Rules
All games available on joinine 9 — slots, live casino, sports betting, and others — are operated under specific rules.
Game Results and Fairness
The outcome of all games is determined through Random Number Generator (RNG) technology or via a live dealer. The RTP (Return to Player) rate for each game is stated on the relevant game page. If the result of a game round is uncertain due to a technical error or disconnection, that round will be cancelled and the stake refunded.
Betting Limits
Each game has a set minimum and maximum bet amount, which is displayed in the game interface. joinine 9 may temporarily adjust betting limits under specific circumstances — such as technical issues or unusual activity.
Special Conditions for Sports Betting
Odds for cricket, football, or other sports events may change during the course of a match. The odds applicable at the time the bet was accepted will be used when settling the result. If a match is cancelled or incomplete, a decision will be made in accordance with the relevant betting policy.
Prohibited Activities
Involvement in any of the activities listed below will result in the immediate suspension or termination of the account, and the associated balance may be forfeited.
Site Misuse
- Claiming bonuses by creating multiple accounts.
- Using a VPN or proxy to hide the actual location.
- Using bots, automated software, or artificial tools to play games or place bets.
- Placing opposing bets immediately after taking a promotional benefit in order to withdraw the balance (arbitrage).
Financial Irregularities
- Using stolen or unauthorised payment methods.
- Submitting false transaction records or screenshots.
- Using the platform for money laundering or any other financial fraud.
Other Prohibitions
- Operating an account in a minor's name or granting them access.
- Abusive behaviour towards joinine 9 staff or the support team.
- Attempting to undermine the platform's security systems.
- Misleading or defrauding other members.
For Adults Only
All services on joinine 9 are for persons aged 21 or above. It is the moral responsibility of every member to prevent minors from accessing the platform.
Limitation of Liability
joinine 9 always strives to maintain the quality of its services, but liability is limited in certain areas.
Technical Issues
joinine 9 does not bear liability for compensation if the service is temporarily unavailable due to server downtime, network disconnection, third-party software errors, or any other technical reason. However, the stake for any verified error will be refunded.
Third-Party Services
joinine 9 is not directly responsible for disruptions to payment processors, game providers, or other third-party services. joinine 9 will attempt to resolve such issues, but cannot guarantee an immediate solution.
Protection of Personal Data
How a member's personal data is collected, stored, and used is described in detail in the Privacy Policy. Data is kept secure using SSL encryption and secure servers, though an absolute guarantee of complete security cannot be given.
Intellectual Property
Ownership of joinine 9
The logo, design, software, content, trademarks, and other intellectual property of the joinine 9 platform are exclusively owned by joinine 9. This material may not be copied, distributed, or used for commercial purposes beyond a member's personal use.
Rights of Game Providers
The games available on joinine 9 are provided by various independent game studios including PG Soft, Pragmatic Play, JILI, Evolution, and Spribe. All intellectual property rights for these games are reserved by the respective developers.
Terms Changes
Right to Make Changes
joinine 9 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes by email or through platform notifications. If a member continues to use the site after changes have been made, they are considered to have accepted the revised terms.
Effect on Existing Transactions
Any bonus accepted or bet in progress before a change in terms will be settled under the terms that were in effect before the date of the change. joinine 9 will not retroactively change terms to affect existing bets.
Account Suspension and Termination
Actions by joinine 9
joinine 9 may temporarily suspend or permanently terminate any account without prior notice if there is a breach of these terms, suspicious activity, or a risk of harm to the platform. In such cases, the account balance and pending withdrawals may be held while an investigation is ongoing.
Right to Appeal
A member may appeal a decision to suspend or terminate their account to the joinine 9 support team. The appeal must include detailed reasons and supporting evidence. joinine 9 will respond to the appeal within a reasonable time.
Applicable Law and Dispute Resolution
Operational Framework
joinine 9 provides services to users in Bangladesh and follows applicable Bangladeshi laws and regulations regarding customer service matters. These terms are to be interpreted in accordance with the laws of Bangladesh.
Dispute Resolution
Any dispute between a member and joinine 9 will first be attempted to be resolved amicably through the support team. The support team can be contacted 24/7 via live chat or email — in both Bengali and English. For general questions related to disputes, answers can be found in the FAQ section.
Severability of Terms
If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. The invalid part will be replaced by the nearest valid alternative.
Alongside these terms, joinine 9's Privacy Policy and Responsible Gaming Guidelines apply together. To learn more about joinine 9, please visit the About Us page.